FAQ

A gutter cleaning service includes removing all debris from your gutter system and downspouts, as well as cleaning your gutter screens if you have them.

It depends on the size of your home and how much there is to clean, but we’ll do the job in 30-90 minutes.

If enough debris builds up, the resulting obstruction can cause rot and leaks. Gutters can even pull loose if they get heavy enough, causing a mess – or worse, damage to your property.

About twice a year is usually sufficient depending on your location and property.

It depends on the type of gutter guard system you have. Some systems are mounted to the gutters in such a way that they cannot be cleaned. Be sure to contact a professional if you’re uncertain.

It depends on the amount of debris falling on your gutter system, but you’ll want to ensure that your gutters are clear before winter comes; full or clogged gutters are much more likely to do damage in the winter.

Your gutters definitely need cleaned if you see any leaking, or if you’ve got a ladder up and you see a build-up of leaves, water or debris. If you’re unsure or you’re not comfortable with heights, consult a professional!

If gutters are maintained, they can last as long as your roof. However, if they are exposed to standing water, damage from trees or weather, gutters may fail sooner than that.

Galvanized steel gutters last about 20 years, and copper can last longer than 50 years. Have a professional tell you if they need replaced or not – often a thorough cleaning will do the job.

A window cleaning service involves using professional grade materials to remove dirt and grime from your windows. We will also remove any built-up debris or sticker residue and can even remove window screens to be cleaned as an additional service.

This depends on your preference, but most homes should have their windows cleaned once a year.

Late spring or summer is a great time to have your windows cleaned once the sun starts shining and you can notice that the glass is dusty.

1: Curb appeal. Dirty windows really reduce the curb appeal of your property.

2: Dirty windows increase the chances of etching and scratching, and as the integrity of the glass suffers, they are more easily damaged.

It’s a good idea to pressure wash your home once a year in the spring or early summer once moss and algae have stopped growing. But, your preferences and building material are also important, so be sure to consult a professional.

1: To increase the curb appeal of your property. 

2: To prepare the surface for staining or painting.

3: To fight allergies caused by pollen that settles around the property in the Spring. During the Winter, fungus or mold grows on decks, concrete, or siding which can also cause irritation for those with allergies or compromised immune systems. These elements can be removed from the surfaces outside of your home and business which can help alleviate or eliminate symptoms.

4: To remove safety hazards. Pressure washing removes algae, mold and moss from walking surfaces and driveways that could become safety hazards. These forms of organic matter can be removed in one pressure washing session and can keep you or your friends from injuring themselves by slipping.

Yes, you can damage concrete if you’re not careful or you’re inexperienced. As a rule of thumb, it’s better to hire a professional as you can cause damage if you pressure wash incorrectly. 

You should pressure wash your driveway about once a year to keep it in the best shape possible. 

The only difference between the two is that power washing uses heated water, while pressure washing does not.

You can do permanent damage to your property if you pressure wash incorrectly, so it’s best to hire a professional if you are not experienced with pressure washing.

Depending on your environment, we recommend having your roof cleaned of debris and moss once, if not twice a year. We also recommend having your roof inspected and treated for moss once a year. The moss treatment we apply will kill moss but it also has a residual effect that will change the pH level on the roof which helps prevent moss for months following the application.

Roof cleaning can be harmful if you do it incorrectly or use improper tools. Using household tools or pressure washing your roof is a sure way to do damage, as using these tools can cause shingle granules to become dislodged. This causes your roof to degrade faster. We only use roof cleaning methods that ensure no damage is done.

Yes – ideally, your roof is cleaned once a year to remove the build-up of moss, lichen, and algae. If you have a new roof or a roof in very good condition, you may get away with once every two years.

When leaves gather on your roof, they collect water and begin to clump together. They will then start to rot, which can cause moisture build-up in your shingles – leading to roof damage and leaks into your property. 

Fallen trees and branches will damage roofs, siding and windows. Also, leaves and especially pine needles that fall from trees can also do a lot of damage over time if left unchecked by clogging your gutters and causing leaks in your building.

Pine and evergreen needles are very good at trapping moisture, which will cause damage to your roof and help the growth of moss, algae, mold and lichen. They tend to dry out quickly, but the brush that they form will keep the moisture in – causing damage.

We recommend having your solar panels cleaned at least every 6 months, but more often if your roof is often exposed to dirt and debris. If your property is downwind of a busy highway or exposed to a lot of debris from trees, having your solar panels cleaned more often than once every 6 months is best for maximum performance.

Pressure washing solar panels is not recommended, because they can be damaged easily with too much pressure. They are best cleaned gently, and with the right cleaning liquid and tools. Ladder Heroes offers no-pressure but effective solar panel cleaning.

It depends on the manufacturer, but you definitely don’t want to walk on aluminium-framed glass solar panels. It’s important to know what type you have before walking on them!

Yes – it’s called solar panel degradation rate, and it’s about 0.8% per year on average.This means that if your solar panels have a degradation rate of 0.8%, in year three, they will be operating at 98.4% capacity. Having your solar panels cleaned can also increase their efficiency and lower their degradation rate.